{"id":227,"date":"2011-04-26T08:00:31","date_gmt":"2011-04-26T15:00:31","guid":{"rendered":"http:\/\/www.infosecurity.pro\/?p=227"},"modified":"2019-04-20T16:26:20","modified_gmt":"2019-04-20T16:26:20","slug":"70m-subscribers-to-playstation","status":"publish","type":"post","link":"https:\/\/www.infosecurity.pro\/?p=227","title":{"rendered":"70M Subscribers to PlayStation"},"content":{"rendered":"

\t\t\t\tAlthough we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network\/Qriocity password and login, and handle\/PSN online ID<\/strong><\/em>,” wrote Patrick Seybold, senior director of corporate communications for Sony Computer Entertainment America. “It is also possible that your profile data, including purchase history and billing address \u2026 and your PlayStation Network\/Qriocity password security answers may have been obtained. \u2026 While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility.<\/em>”\nThe following letter has been sent to subscribers:\n \n\n\n

From: PlayStation Network <PlayStation_Network@playstation-email.com><\/em>\nTo: <\/em>\nSent: Tuesday, April 26, 2011 7:29 PM<\/em>\nSubject: Important information regarding PlayStation Network and Qriocity services<\/em>\n===================================<\/em>\nPlayStation(R)Network<\/em>\n===================================<\/em>\nValued PlayStation(R)Network\/Qriocity Customer:<\/em>\nWe have discovered that between April 17 and April 19, 2011,<\/em> certain PlayStation Network and Qriocity service user account<\/em> information was compromised in connection with an illegal and<\/em> unauthorized intrusion into our network. In response to this<\/em> intrusion, we have:<\/em>\n1) Temporarily turned off PlayStation Network and Qriocity services;<\/em>\n2) Engaged an outside, recognized security firm to conduct a full<\/em> and complete investigation into what happened; and<\/em>\n3) Quickly taken steps to enhance security and strengthen our<\/em> network infrastructure by rebuilding our system to provide you<\/em> with greater protection of your personal information.<\/em>\nWe greatly appreciate your patience, understanding and goodwill<\/em> as we do whatever it takes to resolve these issues as quickly and<\/em> efficiently as practicable.<\/em> Although we are still investigating the details of this incident,<\/em> we believe that an unauthorized person has obtained the following<\/em> information that you provided: name, address (city, state, zip), country,<\/em> email address, birthdate, PlayStation Network\/Qriocity password and login,<\/em> and handle\/PSN online ID. It is also possible that your profile data,<\/em> including purchase history and billing address (city, state, zip),<\/em> and your PlayStation Network\/Qriocity password security answers may<\/em> have been obtained. If you have\u00a0 authorized a sub-account for your<\/em> dependent, the same data with respect to your dependent may have<\/em> been obtained. While there is no\u00a0 evidence at this time that credit<\/em> card data was taken, we cannot rule out the possibility. If you have<\/em> provided your credit card data through\u00a0 PlayStation Network or Qriocity,<\/em> out of an abundance of caution we are advising you that your credit<\/em> card number (excluding security code) and expiration date may have<\/em> been obtained.<\/em>\nFor your security, we encourage you to be especially aware of email,<\/em> telephone and postal mail scams that ask for personal or sensitive<\/em> information. Sony will not contact you in any way, including by email,<\/em> asking for your credit card number, social security number or other<\/em> personally identifiable information. If you are asked for this information,<\/em> you can be confident Sony is not the entity asking. When the\u00a0 PlayStation<\/em> Network and Qriocity services are fully restored, we strongly recommend that<\/em> you log on and change your password. Additionally, if you use your PlayStation<\/em> Network or Qriocity user name or password for other unrelated services or<\/em> accounts, we strongly\u00a0 recommend that you change them as well.<\/em> To protect against possible identity theft or other financial loss, we<\/em> encourage you to remain\u00a0 vigilant, to review your account statements and<\/em> to monitor your credit reports. We are providing the following information<\/em> for those who\u00a0 wish to consider it: <\/em>\n– U.S. residents are entitled under U.S. law to one free credit report annually<\/em> from each of the three major credit bureaus. To order your free\u00a0 credit report,<\/em> visit www.annualcreditreport.com or call toll-free (877) 322-8228.<\/em>\n– We have also provided names and contact information for the three major U.S.<\/em> credit bureaus below.\u00a0 At no charge, U.S. residents can\u00a0 have these credit bureaus<\/em> place a “fraud alert” on your file that alerts creditors to take additional steps<\/em> to verify your identity prior to\u00a0 granting credit in your name. This service can<\/em> make it more difficult for someone to get credit in your name. Note, however,<\/em> that because it\u00a0 tells creditors to follow certain procedures to protect you,<\/em> it also may delay your ability to obtain credit while the agency verifies your<\/em> identity.\u00a0 As soon as one credit bureau confirms your fraud alert, the others<\/em> are notified to place fraud alerts on your file. Should you wish to\u00a0 place a<\/em> fraud alert, or should you have any questions regarding your credit report,<\/em> please contact any one of the agencies listed below:<\/em>\nExperian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013<\/em>\nEquifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241<\/em>\nTransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,<\/em> P.O. Box 6790, Fullerton, CA 92834-6790<\/em>\n– You may wish to visit the website of the U.S. Federal Trade Commission at<\/em> www.consumer.gov\/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania<\/em> Avenue, NW, Washington, DC 20580 for further information about how to protect<\/em> yourself from\u00a0\u00a0 identity theft. Your state Attorney General may also have advice<\/em> on preventing identity theft, and you should report instances of known or<\/em> suspected identity theft to law enforcement, your State Attorney General,<\/em> and the FTC. For North Carolina residents, the Attorney General\u00a0 can be<\/em> contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone<\/em> (877) 566-7226; or www.ncdoj.gov. For Maryland\u00a0 residents, the Attorney<\/em> General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;<\/em> telephone: (888) 743-0023; or\u00a0 www.oag.state.md.us.<\/em>\nWe thank you for your patience as we complete our investigation of this<\/em> incident, and we regret any inconvenience. Our teams are working\u00a0 around the<\/em> clock on this, and services will be restored as soon as possible. Sony takes<\/em> information protection very seriously and will\u00a0 continue to work to ensure that<\/em> additional measures are taken to protect personally identifiable information.<\/em> Providing quality and secure entertainment services to our customers is<\/em> our utmost priority. Please contact us at 1-800-345-7669 should you have any<\/em> additional\u00a0 questions.<\/em>\nSincerely,<\/em>\nSony Computer Entertainment and Sony Network Entertainment<\/em>\n===================================<\/em>\nLEGAL<\/em>\n“PlayStation” and the “PS” Family logo are registered<\/em> trademarks and “PS3” and “PlayStation Network” are<\/em> trademarks of Sony Computer\u00a0 Entertainment Inc.<\/em>\n(C) 2011 Sony Computer Entertainment America LLC.<\/em>\nSony Computer Entertainment America LLC<\/em>\n919 E. Hillsdale Blvd., Foster City, CA 94404<\/em><\/blockquote>\n\n\nThe breach has prompted Sony to rebuild systems and restore services within the week.\n ]]>\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"

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